Methodical software for business & domestic needs — with dependable computer facilities management.

We design, build, and run systems that are clean, efficient, and dependable. Our approach combines Swiss-inspired clarity, ensuring precision and simplicity, with the rigor of enterprise discipline to guarantee scalability and reliability. At the same time, we never lose sight of domestic practicality—solutions that are straightforward, useful, and grounded in real-world needs.

12+ yrsDelivery Experience
120+Projects Delivered
99.95%SLA Uptime
71Avg. NPS
01

About Us

POLARIS IT APP LIMITED is a London-based consultancy dedicated to crafting reliable, high-performing software and managing computer facilities with exceptional precision. We bring together technical expertise, disciplined processes, and a client-focused approach to ensure that every solution we deliver is robust, scalable, and aligned with real business needs. From software development to infrastructure management, we combine innovation with reliability, helping organizations operate with confidence in an increasingly digital world.

Our Method

Modular architecture, clear ownership, and test-driven delivery. We keep scope tight and outcomes measurable.

Security First

Hardening at every layer, least-privilege access, and continuous monitoring across endpoints and cloud workloads.

Lifecycle Care

From discovery and build to run and improve, we operate with SLAs and transparent reporting.

02

Services & Solutions

Built to fit — delivered with enterprise discipline.

Custom Software Development

Web, mobile, and desktop apps with clean APIs and maintainable code. CI/CD, tests, and telemetry included.

Computer Facilities Management

Server and endpoint management, patching, backups, network monitoring, and capacity planning with SLAs.

Cloud & Infrastructure

Azure/AWS provisioning, container platforms, IaC, cost controls, and continuity planning.

Data & Integrations

Messaging, ETL, and analytics pipelines. Single source of truth and governed access.

Cybersecurity

Risk assessments, identity & access, device control, and incident response readiness.

UX & Service Design

Workshops, user journeys, and friction audits to make software obvious and humane.

03

Industries Served

We adapt patterns — not copy-paste solutions.

Typical domains we support:

Retail & eCommerce Property & Domestic Services Healthcare Finance & Insurance Professional Services Public Sector
04

Why Choose Us

Decisive delivery. Transparent operations. Quiet reliability.

Clear Ownership

One accountable team across build-and-run with weekly outcome reviews.

Operational Discipline

Change control, backup drills, and observability baked in. No surprises at 2am.

Cost Control

Right-sized infrastructure, reserved capacity where it matters, and zero-waste pipelines.

Human Support

UK-based contact with pragmatic advice; not scripted tier flippers.

05

Case Studies

A few concise wins.

Facilities Ops

24/7 Monitoring & Patch Cadence

Implemented automated patch windows and health checks across 210 endpoints — uptime raised to 99.95% with monthly compliance reports.

Domestic

Home Office Hardening

Secured mixed Windows/macOS devices with MDM, encrypted backups, and phishing training, reducing incidents by 87%.

Retail

Click-to-Door Integration

Built a lightweight order router and inventory sync; cart abandonment down 18%, dispatch time down 32%.

06

Testimonials

Minimal words. Strong outcomes.

“Calm, rigorous, and fast. We finally sleep through deployments.”

— COO, Property Services

“They reduced our cloud bill without compromising performance.”

— CTO, eCommerce

“Support that actually solves things. No escalation loops.”

— Practice Manager, Healthcare

07

Insights & Resources

Short reads with practical checklists.

Five Steps to Reliable Patch Management

Define windows, automate reboots, verify with reports, and communicate simply.

Domestic Cyber Hygiene: A 30-Minute Routine

Backups, updates, password health, and router sanity checks.

08

FAQs

Straight answers.

How fast can you start?

Discovery can begin within a week. Support onboarding usually completes in 10–15 business days.

Do you support domestic clients?

Yes — secure home offices, device management, backups, and Wi-Fi/ISP reliability improvements.

Which stacks do you use?

Fit-for-purpose: TypeScript/Node, .NET, Python, modern front-ends, and Azure/AWS with Terraform.

Can you work alongside our team?

Absolutely. We integrate with your delivery rituals and provide clear RACI charts.

09

Pricing & Engagement Models

Predictable where it should be. Flexible where it matters.

Fixed-Scope

Well-defined outcomes, set timeline and price. Ideal for MVPs or migrations.

Includes: delivery plan, QA, documentation, and handover.

Time & Materials

Elastic capacity for evolving work. Weekly cadence, transparent timesheets.

Good for discovery and iterative builds.

Managed Service

We run your systems with SLAs, on-call, and monthly reporting.

Tiered response times and clear escalation paths.

Retainer

Reserved hours for rapid support and advisory with rollover guarantees.

Perfect for SMEs and domestic clients needing continuity.

Compliance Packages

ISO 27001-friendly processes, device posture, and audit-ready evidence.

Non-Profit & Public

Preferential rates for charities and public sector projects.

10

Contact

Let’s map your next decisive step.

POLARIS IT APP LIMITED

Phone: 07537184218

Email: info@polarisiitapp.com

Registered Office:
15 Shirebrook Road
London
England
SE3 8LS

Response within 1 business day. For urgent issues, call the number above.

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